Understanding Decisions

Read a leave decision in Holiday Ocean 360: what the explanation includes, the request timeline, common rejection reasons and what to do next.

Decision Explanations

Every approval or rejection in Holiday Ocean 360 includes a structured explanation so you always know why a decision was made.

What’s in an explanation

When your manager or the system makes a decision, the explanation includes:

Field	Description
Verdict	`Approved` or `Rejected`
Reason summary	A human-readable sentence explaining the decision
Policy reference	Which policy rules were checked and their results
Team context	Whether team capacity influenced the decision

Reading the Timeline

Each request has a visual timeline showing every step in chronological order:

Submitted — when you created the request
Policy Check — automatic compliance verification result
Manager Review — when your manager opened the request (if applicable)
Decision — final approval or rejection with full explanation
Escalation — if the request was forwarded to another approver

Each timeline entry includes a timestamp and shows who (or which system) took the action.

Note

The timeline is immutable — once an entry is recorded, it cannot be edited or deleted. This ensures a complete audit log.

Common Rejection Reasons

Reason	What it means
Insufficient balance	You don’t have enough remaining days for this leave type
Team capacity	Too many team members are already off during the requested dates
Policy conflict	The request violates a configured rule (e.g., minimum notice period, maximum consecutive days)
Probation	You are still inside your probation period and the policy disallows this leave type during probation

What to do if rejected

You can always submit a new request with different dates. If you believe the rejection was made in error, contact your HR administrator for clarification.

Tip

Check the Team context section in the decision explanation — if capacity was the issue, try dates when fewer team members are off.