Requests Inbox
The Holiday Ocean 360 manager inbox: pending leave requests from your team, quick actions, notifications and automatic escalation of overdue ones.
Approvals (Manager Inbox)
The Approvals page in the sidebar is your central hub for managing leave requests from employees in your department and sub-departments.
Inbox Layout
Requests are organized by urgency into three groups:
| Group | What it contains |
|---|---|
| Needs Attention | Requests with risk signals — team conflicts, policy warnings, or approaching deadlines |
| Normal | Standard requests with no flags |
| Escalated | Requests forwarded from another approver in the chain |
Each request card shows at a glance:
- Employee name and avatar
- Leave type, dates, and day count
- Remaining balance for the requested leave type
- Risk indicators (if any)
- Time elapsed since submission
Quick Actions
From the inbox, you can take several actions without opening individual requests:
| Action | Description |
|---|---|
| Open Decision Card | Click any request to see the full context and make a decision |
| Batch approve | Select multiple low-risk requests and approve them together |
| Sort and filter | Organize by date, leave type, or risk level |
Use Batch approve for routine requests with no warnings — it saves significant time when you have multiple pending requests.
Notifications
You receive notifications when:
- A new request is submitted by a team member
- A request is approaching the auto-escalation deadline
- An escalated request arrives from another approver
Notification preferences can be configured per user from the Notifications page in the sidebar. You can choose between in-app alerts, email, or both.
Auto-Escalation
If you don’t act on a request within the configured timeout (set by your HR administrator), it automatically escalates to the next approver in the chain or directly to HR.
Auto-escalation deadlines vary by leave type. Check with your HR administrator to understand the timeouts configured for your organization.