Notification Configuration
Choose which Holiday Ocean 360 events send email and in-app notifications, set up email approvals, use common setups, and audit every change.
Two channels, many events
Holiday Ocean 360 sends notifications through:
- In-app — bell icon in the top bar, also pushes a toast
- Email — sent through your transactional provider
For each event type you can decide which channels are enabled and which roles receive it.
Configuring a notification type
Open the Notifications page in the sidebar (visible to all roles for personal preferences; HR Admins also see organization-wide settings) and click any row.
For each notification you control:
| Setting | Effect |
|---|---|
| Enabled | Master switch — off means the notification is never sent |
| Channels | Toggle in-app and/or email independently |
| Recipients | Employee, manager, HR — choose any combination |
| Template | Edit subject and body for the email channel |
Email approvals
For the Leave request submitted notification (sent to managers), the email includes inline Approve and Reject buttons.
Clicking either button opens a one-time signed link in the browser that lets the manager decide without logging in. The decision is logged with their user ID, the same as if they used the inbox.
Email approvals are the fastest path to keeping requests moving when managers are away from desk. Encourage your managers to enable mobile email push notifications.
Common configurations
| Goal | Config |
|---|---|
| Quiet for low-priority events | Disable email, keep in-app on |
| Manager-only alerts | Recipients: manager + HR off |
| Critical events always emailed | Channels: both on, can’t be disabled by users |
Audit log
Every sent notification is logged in Audit Log with timestamp, recipient, channel, and event type. Failed sends are logged with the error reason — useful for debugging email deliverability.